About Us
General Information
FOI Services, Inc. was founded in 1975 to facilitate the flow of information under the Freedom of Information Act (FOIA). Since its inception, FOI has specialized in Food & Drug Administration information, providing a wide range of products and services.
FOI maintains a private library of over 150,000 FDA documents in all categories of products regulated by the agency. If we have the document you need it can be downloaded immediately using FOI Online or a paper copy can be shipped to you within 2 working days. Using our exclusive DocuSearch® system, we can easily check to see if we have the document you want before processing your order. There is no charge for this service, so feel free to call to check availability of the documents you seek. Document availability may also be determined by using the publicly available DIOGENES database.
We can also request documents we don't already have on file from FDA. In this case, only our name becomes a matter of public record - we do not divulge the names of our customers, so your identity is kept confidential. The time required to obtain a document from FDA varies dramatically depending on the type of information sought. Please call us for an estimate of the time required to retrieve your document.
On custom document retrieval orders, an FOI Service Fee is charged for each order and is non-refundable, regardless of the outcome of the request. Unless specified otherwise, all of the documents have been released by the U.S. Government under the provisions of the Freedom of Information Act and are therefore available to the general public. FOI Services, Inc. does not guarantee the accuracy of any of the information in the documents it provides; the documents will be copies of the information supplied to FOI Services, Inc. by the government.
Documents and books are not sold on a "trial" basis, and are not returnable. If you receive an incorrect or illegible document, please give us a call. We can usually provide the correct information without requiring document return.
Subscription publications carry a money-back guarantee. If you are ever dissatisfied for any reason, you may request a refund for the unexpired part of the subscription.
Operations
FOI Services, Inc. is an independent, privately-held corporation located near FDA headquarters in the Washington, D.C. suburb of Gaithersburg, Maryland.
We are open Monday through Friday from 9:00am until 5:00pm, Eastern Time. We are closed on all Federal Holidays, and the day after Thanksgiving.